Credits and billing
Credits and billing
MediaMagic Verify runs on a simple pre-purchased credit model: you buy credits in bundles, then spend them as you process assets.
How the credit model works
You hold a balance of credits for your organisation, and each piece of work draws down from it:
Action | Credits used |
|---|---|
Asset processed | 1 credit per asset |
Comparison | 2 credits |
A few things worth knowing:
Credits are pre-purchased — you top up your balance, then spend as you submit.
Your available balance is the total of all unexpired, unused credits across your purchases.
Some credit bundles carry an expiry date. If credits aren't used by then, they're no longer available, so plan your usage accordingly.
Your balance is checked at the point you confirm a submission, so you always know whether you have enough before work begins.
Buying credit bundles
When you need more credits, you buy a bundle:
Open the Billing page to see your current balance and the available bundles.
Choose a bundle and start the purchase.
Complete payment via the secure checkout.
Once payment confirms, the credits are added to your balance and a confirmation shows the credits awarded and your new total.
Payments and invoices are handled by our payment provider, so VAT is applied automatically and an invoice is generated for every purchase.
Viewing purchase history
The Billing page also shows your purchase history. For each purchase you can see details such as the credits bought, the expiry date and how many credits remain. Expired purchases are clearly marked so it's easy to tell what's still usable.
Who can manage billing
Billing is restricted to organisation admins. Only they can open the Billing page, buy credit bundles and manage payment details. Other team members can keep submitting work as long as the organisation has credits, but won't see the billing controls.